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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Goodenow

September 9, 2024

5  out of  5
rating by Kristin Goodenow
"Very responsive and great rates. Great customer service."
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Jake Schonert

August 31, 2024

5  out of  5
rating by Jake Schonert
"Shelby was awesome!"
We responded:
"Thank you, Jake, for sharing your experience with my team. I’m thrilled you had an excellent time working with Shelby! Give us a call if you have any further questions!—Lewis"
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John Gowdy

August 29, 2024

5  out of  5
rating by John Gowdy
"Crystal Taylor is very knowledgeable and helpful on a wide range of insurance options."
We responded:
"Thank you, John, for sharing your experience with my team. I’m thrilled you had an excellent time working with Crystal! Give us a call if you have any further questions!—Lewis"
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Julia Cassani

August 29, 2024

5  out of  5
rating by Julia Cassani
"Crystal has been amazing helping us with our car and home insurance. Very personalized attention. Excellent service. Highly recommend."
We responded:
"Thank you, Julia! I’m glad you’ve found Crystal amazing to work with. If you have any questions, please let us know!- Lewis"
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Liz Copps

August 28, 2024

5  out of  5
rating by Liz Copps
"Great company, great agent and excellent staff! Recently I worked directly with Crystal & Shelby to follow up on my Drive Safe and Save discount we have an imported mini truck which uses Kilometer for the odometer and speedometer. The Drive Safe and Save app doesn’t like the use of kilometers so I have one of them update the system on our behalf to ensure we get the best discount based on our driving habits. We recently spoke with Mr Patterson and his staff when they were visiting the local community. They were so pleasant to talk with. They always make us feel valued! Had another great experience today - Thank you Shelby!"
We responded:
"Thank you so much for your fantastic 5-star review, Liz! We're very glad to hear that you've had such a positive experience with our team at State Farm. Crystal, Shelby, and the entire staff appreciate your kind words. Kudos to Crystal and Shelby for going the extra mile (or should we say kilometer?) to update the Drive Safe and Save system for you. Meeting with us during our visit to the local community is truly a special touch as we believe in the power of personal connections. Thanks again for choosing us as your insurance partner and for taking the time to share your positive experiences. Drive safely, and we look forward to serving you again in the future! - Lewis"
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Tasha Goodrich

August 24, 2024

5  out of  5
rating by Tasha Goodrich
"I moved to South Carolina from Arizona and chose Lewis Patterson's State Farm office based on its great reviews. I prefer Crystal Taylor to work with me because of her professionalism and ability to get things done."
We responded:
"Thank you, Tasha, for choosing us! Based on our reviews, I’m thrilled you felt confident in working with us. Crystal is a gem, and I’m glad you enjoyed working with her for your insurance needs! - Lewis"
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Jesse Cranford

August 8, 2024

5  out of  5
rating by Jesse Cranford
"Shelby is a refreshing breath of air in this day and age. She has not only been a wonderful agent, but she also visited the museum to check that we’re carrying the best coverage and to see what our daily operations entailed. Don’t know what we would do without her!!!"
We responded:
"Thank you, Jesse, for your kind words! I’m ecstatic to hear Shelby has been wonderful to you. She’s truly a gem! – Lewis"
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Sue Hess

August 7, 2024

5  out of  5
rating by Sue Hess
"Shelby Campbell was extremely helpful and very responsive to our needs for apartment rental coverage."
We responded:
"Thank you, Sue, for sharing your experience with my team! It makes me smile to hear you found Shelby helpful in setting up your rental coverage. I’ll let her know she received a shout-out! – Lewis"
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Katie Caterino

August 7, 2024

5  out of  5
rating by Katie Caterino
"Crystal has been extremely responsive, knowledgeable and helpful while assisting us with our insurance needs."
We responded:
"Thank you, Katie, for your kind words! I’m thrilled Crystal has been extremely responsive, knowledgeable, and helpful while assisting with your insurance needs! – Lewis"
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Melanie Harbin

August 2, 2024

5  out of  5
rating by Melanie Harbin
"Anyone looking for insurance, I HIGHLY recommend having Crystal help you out! She has saved me so much money with home, auto, camper and golf cart insurance and I am so thankful for how easy she makes the process. She is also very easy to get in touch with and always answers all of my questions promptly!"
We responded:
"Thank you, Melanie, for your kind words! I’m happy to heat Crystal has made the process simple for home, auto, camper, and golf cart insurance. Your recommendation means a lot to us! - Lewis"
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Big Bad Wolf

August 1, 2024

5  out of  5
rating by Big Bad Wolf
"Friendly understanding staff and very nice people. Mr. Patterson and his associates have treated me very fairly on the cost of my car insurance. I am an extra safe driver and I let them put a "tattler" in called the "Safe Driving" app I believe and it monitors certain aspects of my driving. I get a nice discount based on this the way I understand it. It says so in my State Farm app. Mr. Patterson and associates are the only, I mean only insurers who I feel like aren't skinning me every month. I'm very thankful for that. I'm actually happy to pay my State Farm bill monthly because I feel like I'm paying a fair price."
We responded:
"Thank you for the kind review! - Lewis"
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Braulio Andrés Ortega Quesada

August 1, 2024

5  out of  5
rating by Braulio Andrés Ortega Quesada
"It was Pretty smooth, Crystal Taylor provide me with very good service"
We responded:
"Thank you, Braulio, for your kind words! I’m thrilled Crystal Taylor provided you with amazing service and made the process smooth. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Lewis"
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杨大磊

August 1, 2024

5  out of  5
rating by 杨大磊
"very nice agent"
We responded:
"Thank you for your kind words! I’m thrilled you found your agent nice and helpful. We appreciate it! – Lewis"
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kim truong

July 31, 2024

5  out of  5
rating by kim truong
"Great service! Crystal Taylor is extremely helpful and courteous."
We responded:
"Thank you for your kind words! I’m delighted you received amazing service from Crystal and found her extremely helpful and courteous. Your feedback means a lot to us! – Lewis"
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Lori Williams

July 30, 2024

5  out of  5
rating by Lori Williams
"Crystal with State Farm was so helpful. We live out of state and my daughter needed rental insurance for her college apartment. Excellent customer service is so hard to find these days. Crystal was so informative, helpful and kind. She took time to walk me through the whole process. Five stars for Crystal."
We responded:
"Thank you, Lori, for your wonderful feedback! I’m glad to hear Crystal provided excellent customer service and was helpful, informative, and kind! – Lewis"
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Teresa Whitmire

July 26, 2024

5  out of  5
rating by Teresa Whitmire
"Crystal and Bryce are always willing and ready to assist us anytime we call."
We responded:
"Thank you, Teresa, for your kind words! I’m thrilled Crystal and Bryce could assist you promptly. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Lewis"
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Tara Harbin

July 25, 2024

5  out of  5
rating by Tara Harbin
"Crystal was very pleasant, fast and accommodating. My experience was top notch. And I will be recommending her to my friends and family."
We responded:
"Wonderful! Thank you for sharing this, Tara. Crystal and the whole team welcome your friends and family! We will make sure Crystal knows about her shout-out from you.—Lewis"
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Y.B. Martin

July 24, 2024

5  out of  5
rating by Y.B. Martin
"The entire Lewis Patterson branch as been awesome. However, I've worked the most with Crystal Taylor. Whether in-person, over the phone, or via email, her service has been kind, prompt, and solution focused. Thanks for getting me squared away with the Defensive Driving course discount, the process was quick (not the course) and hassle free."
We responded:
"Thank you for your kind words! I’m thrilled you've had an amazing experience with the entire office, especially with Crystal. It's wonderful to know that her service has been kind, prompt, and solution-focused! – Lewis"
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Barbara Jarvenpaa

July 23, 2024

5  out of  5
rating by Barbara Jarvenpaa
"So helpful to cancel policy after my mother passed away. Was able to do everything from Massachusetts, when mom’s policy was in SC. Thank you for making a difficult time, so much easier. Big shout out to Shelby for walking us thru this!"
We responded:
"Barbara, we wish you our sincerest condolences about your mom’s passing. I’m glad Shelby could assist you during this difficult time. If you need anything further, please let us know! – Lewis"
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Carol Usher

July 22, 2024

5  out of  5
rating by Carol Usher
"As a long time client of this office, I would highly recommend anyone needing assistance with insurance to meet an agent in this office for the most reliable and comprehensive assessment of your needs."
We responded:
"Thank you, Carol! Glad to hear from you! We appreciate the high recommendation of the team to help with someone’s insurance needs. —Lewis"
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The Den at Clemson

July 18, 2024

5  out of  5
rating by The Den at Clemson
"Shelby has been phenomenal to work with!"
We responded:
"Thank you! We are here to help! -Lewis "
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Ryan D'Souza

July 16, 2024

5  out of  5
rating by Ryan D'Souza
"Crystal Taylor from State Farm was professional, courteous and prompt in providing the quote and insurance coverage I needed. She made the process extremely simple considering I was an out of state customer."
We responded:
"Thank you, Ryan, for your kind words! I’m delighted Crystal provided courteous and prompt service in getting you the quote and coverage you needed, especially as an out-of-state customer. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Lewis"
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The Stones

July 15, 2024

5  out of  5
rating by The Stones
"We have been a part of the Patterson State Farm family for many years and always receive fast and friendly service from the team. Recently, Crystal Taylor quickly provided us needed information and documents and did so in a friendly and professional manner. We would recommend this office and team to anyone. Thank you so much Crystal!"
We responded:
"Thank you, Stones family, for your kind words! I’m thrilled you've received fast and friendly service from my office over the years. I’m happy to know that Crystal Taylor quickly provided you with the information you needed. Your recommendation means a lot to us! – Lewis "
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WingnutARC

July 15, 2024

5  out of  5
rating by WingnutARC
"I had a pleasant experience working with Casey A Taylor on a claim. She went above and beyond in customer service despite an unsatisfactory results that State farm presented. She even explained very carefully the finding so I could understand them. Top of the line customer service experience and Casey deserves a raise for all of her efforts."
We responded:
"Thank you for sharing your experience. I’m glad you had an informative time with Casey, despite the unsatisfactory findings. If you find that State Farm fits your needs, please give us a call! – Lewis"
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Ray Ray

July 11, 2024

5  out of  5
rating by Ray Ray
"I have never experienced better customer service than the Lewis Patterson State Farm Insurance team. Whatever issue I've had in the past has been resolved as quickly as possible and been given immediate attention. I'm always amazed with how Casey purposefully works to deliver the best possible outcome. I can tell Casey strives to create truly happy customers and that will keep me loyal to Lewis Patterson's team."
We responded:
"Ray Ray, thank you for your review! -Lewis"