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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandi Crum

January 12, 2026

5  out of  5
rating by Brandi Crum
"Jamie Plantier was very helpful with the request for information about different life insurance policies. She made sure I understood my options and was polite, and straightforward with the process and pricing of each."
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Stacey Harward

January 8, 2026

5  out of  5
rating by Stacey Harward
"Crystal is great to deal with! She knows that texting is easier for me than calling because of my work schedule, so thank you for being so flexible!"
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Steven Nichols

January 8, 2026

5  out of  5
rating by Steven Nichols
"Top flight customer service and product knowledge!"
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Mark Funchess

January 7, 2026

5  out of  5
rating by Mark Funchess
"Awesome customer service experience delivered by Isabella Leite Da Silva - I called to drop insurance on a vehicle and to add insurance on a new vehicle - Isabella handled my request in a very personable and professional manner - I signed my documents online and already have my insurance card ! All done over the phone in just a few minutes time - Thanks, Isabella !"
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Cory Putnam

January 7, 2026

5  out of  5
rating by Cory Putnam
"Crystal was very helpful and timely"
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Nancy Comer

January 2, 2026

5  out of  5
rating by Nancy Comer
"Crystal was timely, thorough and courteous as she answered all of my questions about insurance coverage. It was a pleasure to work with her."
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Lisa Alsobrook

January 1, 2026

5  out of  5
rating by Lisa Alsobrook
"On New Year's Eve, Crystal helped me in a friendly and efficient manner to set up a new liability policy on a golf cart that same day."
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Christie Shepherd

December 29, 2025

5  out of  5
rating by Christie Shepherd
"Crystal was very helpful. She solved my concern quickly and was great at communicating."
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Robert Burley

December 23, 2025

5  out of  5
rating by Robert Burley
"Lewis, Jamie and the office staff are great to work with. We recently filed a claim following an accident and they very professionally and quickly helped us with it. I would highly recommend this agency"
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Valerie Kuppek

December 19, 2025

5  out of  5
rating by Valerie Kuppek
"Shelby was incredibly helpful with setting up my renter’s insurance! I look forward to having my policy with this office, and highly recommend their customer service capabilities."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gakumin Kato

December 9, 2025

5  out of  5
rating by Gakumin Kato
"Crystal was fantastic. She responded to my inquiry promptly by both email and text, and she was very patient in walking me through every detail of the policy over a call. Excellent customer service and true professionalism."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michele Davenport

December 9, 2025

5  out of  5
rating by Michele Davenport
"Crystal is great! I texted her my mileage, and she immediately took care of entering the information without my having be on the phone for a long period of time. Appreciate her efficiency!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chandler Wilkinson

December 8, 2025

5  out of  5
rating by Chandler Wilkinson
"We have been doing insurance with them for over 20 years. They have always been incredibly helpful. Crystal has been very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gilles Law, PLLC

December 3, 2025

5  out of  5
rating by Gilles Law, PLLC
"Very responsive and great service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Ellsworth

December 2, 2025

5  out of  5
rating by Robert Ellsworth
"Working with Jamie has been fantastic, convenient and incredibly informative. She made our move from out of state very easy and gave us really clear direction to take care of various tasks with the county, dmv, etc."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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zander levin

December 1, 2025

5  out of  5
rating by zander levin
"Mrs. Jamie was very kind and extremely helpful as well as knowledgeable. She helped me understand my policy’s and options i had for coverage, and I left feeling confident. Didn’t take long at all."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicole Woodall

November 25, 2025

5  out of  5
rating by Nicole Woodall
"Although I have never met her in person Crystal has provided the best customer service I could ask for! She has emailed called and text on all of the things I have asked of her in such a timely and professional manner. The last few months I have asked her to do a lot of things for Auto and homeowners and she did them without complaint. I highly recommend Crystal! 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kenneth Williams

November 18, 2025

5  out of  5
rating by Kenneth Williams
"Crystal Taylor is awesome. Excellent customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ms Copps

November 18, 2025

5  out of  5
rating by Ms Copps
"I needed to add to my prior review. I have been working with Isabella Leite Da Silva to update my auto policy and as expected, she provided 5 Star customer service. Thank Isabella Leite Da Silva! Great company, great agent and excellent staff! Recently I worked directly with Crystal & Shelby to follow up on my Drive Safe and Save discount we have an imported mini truck which uses Kilometer for the odometer and speedometer. The Drive Safe and Save app doesn’t like the use of kilometers so I have one of them update the system on our behalf to ensure we get the best discount based on our driving habits. We recently spoke with Mr Patterson and his staff when they were visiting the local community. They were so pleasant to talk with. They always make us feel valued! Had another great experience today - Thank you Shelby!"
We responded:
"Thank you so much for your fantastic 5-star review, Liz! We're very glad to hear that you've had such a positive experience with our team at State Farm. Crystal, Shelby, and the entire staff appreciate your kind words. Kudos to Crystal and Shelby for going the extra mile (or should we say kilometer?) to update the Drive Safe and Save system for you. Meeting with us during our visit to the local community is truly a special touch as we believe in the power of personal connections. Thanks again for choosing us as your insurance partner and for taking the time to share your positive experiences. Drive safely, and we look forward to serving you again in the future! - Lewis"
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Pamela Davison

November 17, 2025

5  out of  5
rating by Pamela Davison
"Jamie Paltier is a wonderfully helpful and patient person. I will glald;y recommend this agent and my entire Lewis Patterson State Farm Team in Upstate South Carolina."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amber Wilson

November 12, 2025

5  out of  5
rating by Amber Wilson
"The professionalism and dedication to customer care is outstanding at this location. I’m especially impressed with Crystal and the effort she puts into keeping an open line of communication. Would definitely recommend for any of your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joette Cruz

November 4, 2025

5  out of  5
rating by Joette Cruz
"Crystal did a great job helping me with my insurance. It was pleasure to work with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashlyn Freese

October 31, 2025

5  out of  5
rating by Ashlyn Freese
"I had a great experience here! Casey and Jamie were so happy to help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emma Artman

October 31, 2025

5  out of  5
rating by Emma Artman
"Casey and Jamie are amazing. Thanks Lewis Patterson for a great team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gary Powell

October 31, 2025

5  out of  5
rating by Gary Powell
"We have held our insurance with since 1970. Isabella Da Silva notified us of overdue policy payments and we are grateful to her for her diligence. Thanks for your help ejile we were out of town"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"